Legal Center
Everything you need to understand your rights, responsibilities, privacy, payments, and safe participation in the MyRentable marketplace.
Core legal documents
These documents form the primary agreement between MyRentable and every person who accesses or uses the platform.
Terms of Service
The agreement governing account registration, marketplace participation, bookings, payments, disputes, and use of MyRentable.
Privacy Policy
How MyRentable collects, uses, stores, protects, and shares personal information associated with the platform.
Community Standards
The conduct, safety, honesty, communication, and trust expectations that apply to every MyRentable user.
Marketplace Policies
The operational rules covering cancellations, refunds, damage claims, prohibited items, payments, payouts, and other marketplace activity.
Marketplace policies
These policies explain how specific marketplace activities and operational processes are handled.
Cancellation & Refund Policy
Cancellation eligibility, owner and renter responsibilities, no-shows, refund handling, and extraordinary circumstances.
Damage Claims Policy
Damage reporting deadlines, evidence requirements, claim review, deposits, repair costs, and claim decisions.
Prohibited Items Policy
Items and services that may not be listed or rented through MyRentable, along with restricted-category requirements.
Copyright & Intellectual Property
Copyright complaints, trademark concerns, user content rights, counter-notices, and repeat infringement.
Law Enforcement Guidelines
How authorized agencies may submit legal process, preservation requests, and qualifying emergency requests.
Accessibility Statement
MyRentable's accessibility goals, supported features, known limitations, and methods for requesting assistance.
Cookie Notice
How cookies and similar technologies may be used and how users can manage applicable preferences.
Owner Payout Policy
Owner payout eligibility, timing, reserves, holds, chargebacks, taxes, and payment account requirements.
Platform Fees & Payment Policy
Rental pricing, MyRentable service fees, payment authorization, deposits, refunds, taxes, and chargebacks.
Questions about a policy?
Contact MyRentable support for help locating or understanding the policy that applies to your account, booking, listing, payment, or claim.